B. B. A. ( Semester - IV ) Examination - 2009
INFORMATION TECHNOLOGY IN MANAGEMENT
Time : 3 Hours] [Max. Marks : 80Q.1) Attempt any five of the following : 
(a) Define Operating System. Explain types of Operating Systems.
(b) Explain in detail Internal Security Threats with suitable example.
(c) Discuss Process of Document Authentication in E-commerce.
(d) Discuss characteristics of Knowledge.
(e) Explain Object Oriented System Development with suitable
(f) Illustrate various phases of ERP Implementation Life Cycle.
Q.2) Attempt any two of the following :
(a) What is Communication ? What is Data Communication ?
Explain different Communication Channels. 
(b) (i) Define ‘Information Breach’. Explain most popular reasons
as to why people/organisations want to crack or break into
computer systems of their competitors. 
(ii) Explain OOSD Advantages. 
(c) What is Knowledge ? Explain types and tools of Knowledge Management. 
Q.3) Write short notes : (Any Four) 
(c) Cyber Crime
(d) Object Oriented Languages
(e) Benefits of ERP